Privacy Policy

Our Commitment

Travel Care is registered under G.A Bhatia Pty Ltd which is an online and retail travel agent operating in Australia (ABN: 30 147 167 628).

Travel Care undertakes to use its best endeavours to safeguard the privacy and confidentiality of its users and your personal information.

Travel Care has created this Privacy Policy to demonstrate our firm’s commitment to your privacy. We have adopted The Australian Privacy Principles (APP) guidelines which outline the mandatory requirements of the APPs, how we’ll interpret the APPs, and matters we may take into account when exercising our functions and powers under the Privacy Act 1988.

Personal Information -Why do we collect it

The following discloses the information-gathering and dissemination practices for this web site.

By law we are required to obtain your consent in the collection of sensitive information. We will assume that your consent has been given to the collection of all information that is supplied to Travel Jet in accordance with this Privacy Policy, unless you state otherwise. Travel Care will collect your personal information for the purpose of providing our Service to its clients, providing information and marketing services carried out ONLY by travel Care, via email or through interactive website activities such as, but not restricted to, Facebook, and Instagram.

The customer can opt out from our marketing / mailing list by clicking the unsubscribe link on the email sent by us.

Third Parties

When we collect personal information, it is only for the purpose of providing our services but sometimes it is deemed necessary to share this information to a third party, in such cases we will do our utmost level best to provide you with adequate information in Advance and obtain your consent.

Security of Personal Information

All the information you provide to Travel care is treated with the utmost confidentiality. Your Information is Stored safely in our internal systems which are not cloud based and are protected by the highest electronic security along with procedural guidelines in place to safeguard your details.

Online payment transactions are processed through SSL encryption using the highest level of EV (Extended Validation), along with the use of 3D secure and frAUD-resistant e-commerce technology via our payment gateway.

Protection Of Privacy

Travel Care may have links to other websites, please note if you click on any third-party links, you are entering another website and Travel Care will not be held responsible for information shared on the website.

You are responsible for maintaining the secrecy of your passwords and any account information. Please remain careful, responsible, and alert with this information, especially when you are online.

In addition to the circumstances described above, Travel Care may disclose collected individual information if required to do so by any law, court order, or request by any government or law enforcement authority; or in the belief that disclosure is otherwise necessary or wise including, without limitation, to protect the rights or properties of G.A Bhatia Pty Ltd or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Disclosure of member information by Travel Care will be warranted but not limited to the enforcement of the Terms and Conditions, when G.A Bhatia PTY LTD is required to do so by law.

Emails / Marketing Messages

Travel Care may send you weekly emails with Special offers and marketing materials. If you wish to not receive the emails from travel jet, you will have the right to opt out by pressing the unsubscribe button and follow the steps to remove yourself from our mailing list.

Policy Updates

Travel Care reserves the right to make any changes to its Privacy Policy and how we handle your Personal information if required by law. These changes will be amended and updated on our website.

For Any concerns regarding our Privacy Policy, you can email us on info@travelcare.net.au and Travel care will attempt to answer any reasonable questions and concerns.